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Sales Logix CRM SalesLogix – The Logical Next Step as Your Business Grows and Changes Whether you have been doing your sales on the old methods, or you are using a contact management solution, you may require additional capabilities as your business grows, such as robust opportunity management and forecasting, marketing automation and service and support solutions, all designed to manage customer interactions across your entire business. SalesLogix, the award-winning Customer Relationship Management (CRM) solution from Best Software, builds on the featuresand ease-of-use of ACT!, while providing you with the additional functionality you need to acquire, retain and develop profitable customer relationships.
SalesLogix is built around the following modules: SalesLogix Sales automates routine sales tasks giving sales people more time to interact with prospects and customers. It improves their success by giving them the latest customer information gathered through out the company. Sales Managers can easily monitor the performance of their sales team's and maximize their efficiency. more... SalesLogix Marketing helps you to maximize return on marketing investment. You can launch timely, effective marketing campaigns and easily manage them at a glance. Tasks can be assigned, scheduled & the campaigns progress tracked. Leads generated can be automatically assigned to the sales team. SalesLogix lets you to link sales revenues to campaigns making it easy you to measure return on investment. more... SalesLogix Customer Service Resolve customer questions, issues and requests quickly for a high-quality customer experience, capitalize on new selling opportunities and provide convenient self-service solutions to customers. more... SalesLogix Customer Support streamlines support center activities. It automates the tracking and resolution of customer support issues and product defects. Customers can log & track support issues online, 24 x 7. Incoming customer emails are automatically analyzed and forwarded to the appropriate support staff. Unresolved problems are escalated to management for action. more... SalesLogix Reporting Analyze your customer data quickly and make informed business decisions. SalesLogix Pivot Reporter is a powerful, easy-to-use reporting and analysis tool designed to provide instant insight into your sales, marketing, service and support efforts. more... SalesLogix Business Alerts_Workflow Resolve customer questions, issues and requests quickly for a high-quality customer experience, capitalize on new selling opportunities and provide convenient self-service solutions to customers. more... SalesLogix Mobile Solutions View, edit, and add contact and account details, take notes, schedule meetings, complete activities, update opportunities, and review ticket information, all from a handheld device.more...
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