ACT! CRM
With our ACT! product range Sage provides more small and medium sized enterprises with contact and customer relationship management solutions than any other company in the world. As part of The Sage Group plc, significant technical and support resources as well as financial strength of a FTSE 100 company back up our product range. A robust position in the market place ensures that customers are entering into a partnership, which will continue to nurture and support their growth for many years to come. It also allows Sage to focus on delivering forward thinking solutions designed to meet the needs of companies like yours.
ACT! connects your people, processes and technology to deliver the highest levels of customer service to your customers. It involves a variety of activities, including the ability to:
· Manage all the details related to your contacts, such as address, phone numbers, e-mail, websites, notes, correspondence, documents, to-do items and activities .
· Communicate and effectively follow up with your contacts by telephone, mail and e-mail.
· Send personalized correspondence to your contacts.
· Schedule appointments and to-do items.
· Maintain accurate records of all your interactions with contacts.
· Generate reports for reviewing activities.
· Forecast and track sales opportunities to improve results